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FAQ

Fabric Composition

The Long Weekend fabrics are woven from Sunbrella® acrylic 

 

Fabric and Soft Furnishing Use

Our fabrics and soft furnishings look and feel like they're intended for indoor use, and they can be. However they are designed for outdoor use, and carry the industry leading Sunbrella warranty. Best to keep cushions and soft furnishings undercover when not in use.

Refer to 'Fabric Care' for cleaning, specific stain removal and warranty.

 

Outdoor Cushion inserts

These custom made inserts are made from marine grade foam

 

Payment & Shipping

  • We accept payment via secure Paypal site. 
  • You do not need a paypal account to make a purchase via paypal.
  • Goods are generally shipped within 2 days of placing an order. If the item is out of stock we will contact you to advise expected delivery.
  • Shipping costs are based on the weight and size of each product.
  • Domestic Shipping is through Australia Post and other domestic courier services.
  • International Shipping is through Australia Post.

 

Pricing and GST (and equivalent overseas goods tax)

  • All prices on this website are inclusive of GST.
  • The Long Weekend Fabric House is not responsible for international goods and sales tax (outside of Australia). If applicable, this tax is incurred by the purchaser outside of the transaction amount at the time of delivery.
  • Online prices may be subject to change without notice.

 

Refunds and Exchanges

  • We do not accept refunds on items unless they are deemed faulty by us. 
  • We inspect all items prior to postage. However, If you consider your purchase to be faulty, then please contact us by email with a picture of the fault, within 14 days of purchase. If the item is deemed faulty then we will replace the item.
  • All returned products must be unused and unwashed, with original packaging. 
  • The Long Weekend has a no returns on sale items policy.

 

 

 

 

 

 

 

 

Sunbrella® is a registered trademark of Glen Raven, Inc.

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